Restaurant & Bakery Host/Cashier

SUMMARY OF POSITION: Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Check out Guests at the register. Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory.

Responsibilities

Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards; Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty; Controls the flow of business in the dining room so guests feel welcome and comfortable; Checks out Guests at the register; Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory; Seats guests in a friendly and timely manner in person or on telephone; Welcomes new Guests and shows them to their seats; Offers specific suggestions for take-out bakery items and efficiently packages to-go orders; Ensures cashier area, bakery cases and displays, lobby area, entryway, Guest restrooms and dining room stay clean; Processes To-Go orders; Assists servers and bus persons with pre-bussing and side work; Ensures 100% guest satisfaction on every visit

Requirements

Extensive standing and walking for up to 8 hours; Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards; Must be able to communicate clearly; Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet; Must have high level of mobility/flexibility in space provided; Must have time management skills; Must be able to read, write and perform addition/subtraction calculations; Must be able to control and utilize fingers to write, slice chop and operate equipment; Must be able to fit through openings 30” wide; Must be able to work irregular hours under heavy pressure/stress during busy times; Bending, reaching, walking; Carrying trays of food products weighing about 50 pounds for distances up to 30 feet; Lifting up to 50 pounds; Basic skills such as sanitation, safety, and customer service can be taught through in house training; Experience required: None

Benefits

Employee Discount Program; Vacation Pay Benefits; AFLAC; Discounted Tuition; Waived Application Fee; Deferred Tuition; Complimentary Course; More