Restaurant Host

The Dunlin, Auberge Collection, is a coastal escape in South Carolina’s Sea Islands set within the exclusive waterfront community of Kiawah River. Named after a beautiful local shorebird, this charming getaway is an experience-driven, design-led boutique luxury retreat embodying the eternal Southern summer home. Inviting guests to experience the outdoor bliss of coastal living on 2,000 picturesque acres, the nature-embraced Johns Island resort is just 20 miles from Charleston.

For more information: auberge.com/the-dunlin

The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family, your role is to provide exceptional service, ensuring a positive experience for our guests from arrival to departure.

Responsibilities

Greet guests warmly, provide courteous service and efficiently handle check-ins and seating.; Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems.; Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.; Assist with the preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up.; Maintain cleanliness, sanitation, and organization of the host/hostess station and assigned work areas.; Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.; Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times.; Resolve guest complaints promptly to ensure satisfaction.; Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.; Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.

Requirements

Prior experience in customer service or hospitality, preferably in a high-end setting.; Strong communication skills, positive attitude, and the ability to speak and write in English fluently.; Must be of minimum age to serve alcohol.; Flexibility to work a variable schedule, including weekends and holidays.; Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Benefits

Free Parking; Free Team Member Cafeteria; Holiday Pay; Team Member Stay Program; 50% off F&B + Spa