Restaurant Reservationist

Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property’s iconic mountain spirit. The hotel’s two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain.

For more information: auberge.com/hotel-jerome

Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge

The Restaurant Reservationist is an integral part of the Food and Beverage team, ensuring a well orchestrated and seamless dining experience. The role involves efficiently receiving and recording guests' restaurant reservations while prioritizing the fulfillment of all requests and needs with a gracious touch.

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Apply and explore more career opportunities through the Auberge Collection career page . The application deadline for this role is December 1st, 2026. However, this position is often required year-round, and it's probable that it will be reposted in the future

Responsibilities

Receive and record guests' reservations whether in person, via phone and input them into Open Table ensuring Auberge Collection standards are met; Assign reservations according to customer's request and knowledge of the restaurant and flow of business; Ensure menus are up to date, clean & mark free; Maintain a complete knowledge of menu and all related menu items; Perform any other duties as assigned by Management.

Requirements

A minimum of one-year experience in the foodservice / hospitality industry.; Prior experience in a luxury setting and good knowledge of food and wine is preferred.; Ability to work a flexible schedule, including weekends and holidays, according to department needs.