Retail Assistant Manager | South Melbourne

As an inspired member of the Petstock Group, our connections with pets help us grow as people. Take on the role of Assistant Store Manager at Petstock and support the Store Manager in leading a passionate team to deliver the world-class customer service we're known for, playing a key role in the success of the Petstock Group. With a fun, friendly, and inclusive culture, you'll have every opportunity to grow your career within our retail operations team.

Responsibilities

Lead by example, mentoring and inspiring your team daily; Support your Store Manager in coaching the team to achieve and develop their knowledge and skills; Lead from the front by consistently providing an exceptional customer experience; Create strong safety mindset, committed to fostering a culture of safety within your team; Support your Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes; Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained; Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services; Recruit, onboard, and induct high-calibre new team members; Create a fun, supportive in-store culture where your team loves coming to work every day; Proactively support local marketing opportunities and sponsorships

Requirements

Experience in a similar store leadership role or ready to take that next step up in your retail management career; Demonstrated drive to achieve and exceed sales targets; Strong leadership with the ability to motivate and build high-performing teams whilst fostering a positive culture; Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks; Ability to drive safe Work, Health & Safety practices; Established business acumen; Ability to be flexible and adapt to changing work environment; Strong interpersonal skills with the ability to build relationships and rapport with customers and the wider team

Benefits

Free access to Sonder wellbeing, safety, and mental health support service; Opportunities to support the Petstock Foundation, sustainability projects and community partnerships; Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave; Health and wellness services at a great corporate discount; Exclusive access to Workplace Banking; Opportunity to grow your career within the retail operations team