Retail Management Trainee

Development program designed to develop future frontline Managers who will lead teams and ensure operational excellence. Offered for a period of up to 6 months, with rotations through all major functions and sites in the province of Quebec (e.g., Montreal, Laval, and the North Shore). It is a hands-on, field-based program where most of the day is spent working directly with frontline employees, gaining practical experience in coaching, mentoring, and leading diverse teams. Kenny U-Pull is a division of American Iron & Metal (AIM).

Responsibilities

Rotate through all major functions and sites, including call center, dispatch, car purchasing and sales, marketing, customer service, operations, systems and tools, accident/injury investigation, training, and health and safety; Lead operations in a branch, including yard management and depollution; Lead retail activities in a branch, assisting customers throughout their purchasing; Support vehicle purchasing and sales transactions and ensure required documentation is completed accurately; Identify and access relevant information efficiently; Coach and support employees in daily activities to ensure operational efficiency and service excellence

Requirements

Graduate of a college, university, or trade school; 5 to 10 years of experience in retail and/or customer service; 3 to 5 years of management experience; Strong written and oral communication skills and professional email etiquette; Excellent time management and prioritization skills; Critical and logical thinking skills to support sound decision-making; Open availability, as branches are open 7 days a week; Willingness to work outside with exposure to hot and cold temperatures

Benefits

Competitive wage; Vacation; Benefits; RRSP matching program; Annual AIM tuition scholarship program up to $8,500 per eligible dependent; Tools and support for career and professional development; Dynamic and rewarding work environment