Retail Sales Assistant (Full-time), AU Brisbane (QLD)

This is more than a retail role. Based in our Brisbane City clinic, you'll support customers as they begin or continue their sleep therapy journey. Combining customer service, education and hands-on clinical support, you'll work closely with physicians and healthcare professionals to help customers achieve the best therapy outcomes.

Responsibilities

Welcome and assist customers in-store and over the phone; Conduct basic sleep assessments under clinical guidance; Fit and recommend CPAP masks and equipment; Educate customers and families on sleep health and therapy options; Provide ongoing support and follow-up to help customers stay on track; Manage payments, stock levels and day-to-day clinic operations; Maintain a professional, organised and welcoming clinic environment

Requirements

Experience in retail, customer service or a people-focused environment; A caring, patient and empathetic approach; Strong communication and active listening skills; Confidence building relationships with customers and healthcare professionals; Strong organisational skills and attention to detail; A willingness to learn and develop new skills

Nice to have

Healthcare experience

Benefits

Competitive salary plus superannuation and bonus opportunities; Discounted shares on employee share purchase plan; Product discounts; Paid parental leave and volunteer leave; Life, disability and income protection insurance; Employee wellbeing and counselling support; Private health insurance discounts; Annual flu vaccinations and wellbeing initiatives; Financial education and planning resources; Novated leasing and salary packaging options; Educational assistance and ongoing development opportunities; Career progression within a global healthcare organisation; Comprehensive training provided including CPAP therapy, sleep health and clinical support