Retail Store Associate

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Montgomery Village in Santa Rosa, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience. In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio. This is a part-time role.

Responsibilities

Greet ear-piercing clients and shoppers; Offer and provide education about Rowan piercing services and jewelry; Support needs of ear piercing clients and shoppers; Improve store efficiency and processes to ensure seamless client experience; Restock jewelry and ear piercing materials; Maintain cleanliness and sterility of the studio; Perform bi-weekly inventory counts and investigate discrepancies; Manage technology and software systems; Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio

Requirements

Retail experience or sales experience; Ability to work independently, ownership-minded; Positive and high-energy, resourceful with an entrepreneurial spirit; Passionate about earrings and ear piercing; Interest in working at an early-stage, high-growth company; Willing to work a flexible schedule; Must be available weekends

Nice to have

Experience with jewelry, ear piercing, or a service or hospitality business

Benefits

Commission; 401k and Roth IRA Plans; Employee discounts on products