Revenue Controller

Team Summary

Our Finance team is responsible for ensuring accurate financial operations and plays a crucial role in managing the Firm’s financial health. Our team handles a wide range of financial activities including financial planning, budgeting, forecasting, taxation, partner compensation, payroll, treasury and cash flow management to support the Firm’s strategic goals. We are responsible for inventory management including billing and collections, and analysis of client, matter and timekeeper profitability. We oversee statutory accounting and ensure compliance with financial regulations and standards. The Finance team also prepares financial statements, reports and analysis to provide insights into the Firm’s financial performance. We work closely with other functions to monitor expenses, optimize financial processes and implement cost-saving initiatives. Through meticulous financial management and strategic planning, the Finance team ensures the Firm’s financial stability and supports its growth objectives.

Position Summary

As a Revenue Controller, you will take ownership of invoicing, work in progress and accounts receivable for a designated group of partners. You will work directly with partners and matter managers to turn complex billing requirements into clear actions, keep collections progressing and provide the reporting and forecasts needed to support commercial decisions.

You will be part of a well-connected Finance team, working with colleagues in London, Manila and across our EMEA offices. This is a hands-on role for someone who enjoys understanding the detail, solving problems and building trusted relationships. Your work will help partners manage their matters effectively, support the client experience and contribute to the Firm’s financial performance.

Work on other matters or projects as required.

Location

- This role is based in London.

- Our standard office hours are 09:30-18:00, with a requirement for 4 days (Monday – Thursday) in the office per week.
- Please note that this role reports into the Revenue Manager - EMEA, Finance-Revenue Management.

What We Offer

When you join us, you’ll be working directly with partners, business leaders and many other inspiring colleagues across our global network of offices. We live by our values - to be pioneering, united and human - and we believe that you’ll experience them from your first day. We will give you the support and development opportunities that will help you achieve your potential. We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a business development professional, and our benefits are designed to support your changing needs and priorities across different life stages.

Firm Benefits

We offer a flexible range of benefits, services and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include:

This role reports to

Director, Financial Management

Responsibilities

Meet regularly with partners and matter managers to review and discuss WIP and AR balances.; Document outcomes and follow up on agreed actions.; Draft and engross invoices ensuring compliance with firm policy and regulatory requirements.; File signed copies against matters on 3e.; Review WIP balances to ensure timely billing, including regular fee updates.; Regularly review aged A/R balances, prepare, and agree on action plans for timely collection.; Assist with collections of accounts receivable for designated partners.; Utilize central credit control when necessary.; Prepare monthly and quarterly cash collection and billing forecasts in discussion with Finance management and Regional Section Heads.; Support the firm’s key client program by acting as a central point of contact for billing and collection matters.; Provide regular financial reports to Client Accounts Managers and Lead relationship partners.; Work with PAs, Revenue Assistants, and the operations team in Manila to ensure timely billing.; Liaise with other EMEA office finance teams to support revenue and credit control across the region.; Maintain continuous open dialogue with partners and clients.; Consult with managers/billing partners regarding variations to standard terms, discounts, and rate amendments.; Ensure compliance with the Solicitors’ Accounts Rules, particularly around earmarking of funds and residual balances.; Ensure VAT and other local taxes are correctly reflected and accounted for.; Monitor matters to ensure:; Correct task codes are maintained.; Rates are consistent with client agreements.; Immediate flags are raised when estimates are close to or have been exceeded.; WIP updates are available upon request.; Discrepancies are identified and corrected promptly.; Fee earners record time accurately and timely.; Interim or final invoices are raised promptly based on specific instructions.; Ensure prompt action on write-offs of time or AR, time transfers, and rate adjustments.; Review aged WIP, prepare summary reports, and process write-offs in line with firm policy.; Keep internal systems up to date with WIP and AR information, diarize tasks, and follow up as necessary.; Review and allocate unallocated cash and BOAs in a timely fashion.; Delegate to and supervise the work of billing specialists in London and Manila to ensure high standards.; Perform regular and ad-hoc reporting and projects for clients, partners, and management.

Requirements

Minimum of A Levels or equivalent education.; At least 3 years of in-depth revenue control and collections experience.; Experience with Elite, 3E, Aderant, or similar PMS systems.; Law firm experience desired, ideally in a top 20 firm with international client interaction.; Ability to inspire trust and confidence in partners and clients.; Excellent interpersonal and team working skills, effective at all organizational levels.; Strong oral and written communication skills.; Demonstrated ability to handle difficult situations.; Self-motivated, highly organized, and detail-oriented.; Ability to work independently with minimal supervision.; Flexible and able to manage workload and priorities to meet deadlines.; Knowledge of Solicitors Accounts Rules and VAT.; Proficiency in Word and Excel (intermediate level or above).; Strong numerical skills, including computing rates, ratios, and percentages.; Additional languages helpful but not required.

Benefits

Private medical insurance; Pension plan with matched employer contribution up to 7.5%; Yearly wellbeing fund; Income protection; Life insurance; Critical Illness insurance; Private GP services; Travel insurance; Dental coverage; Cycle to work; Holiday purchase (available during annual enrolment)