Revenue Operations Manager

Revenue Operations presence for New Zealand at Halter, embedded with the Sales team and based in the Auckland HQ, within Revenue Operations & Enablement (part of GTM Operations). The role focuses on driving sales cycle performance, pipeline integrity, conversion and velocity, deal desk operations, and sales enablement in NZ. Post-sale operations sit with the Customer Rev Ops Manager. Halter follows an office-first approach, with the office as the default and flexibility when needed.

Responsibilities

Run pipeline reviews with Regional Sales Managers; diagnose conversion drops between stages and drive fixes end-to-end; own pipeline integrity across the NZ funnel; drive conversion and velocity; run the deal desk motion locally, turning requests around quickly with a clear recommendation; roll out and train new processes to the NZ sales team and measure adoption; build reporting for leadership; land global process changes in NZ and document them for AU and US; flag patterns in NZ handovers or support escalations to the Customer Rev Ops Manager; investigate workflow issues with Territory Managers; use AI actively to move faster

Requirements

Business or sales operations, customer-facing, consulting, or fast-growing startup experience (background is flexible); high bar for data quality and comfort investigating unexplained numbers; comfortable in a spreadsheet and in a room with a sales team; systems thinking with end-to-end ownership (flag, diagnose, propose, execute, measure); ability to make process change stick and drive adoption; communicates credibly from Territory Managers to VP of Sales; uses AI as a core work tool; ability to influence without formal ownership; conviction to push back when execution doesn't match the plan; ability to distinguish process problems from people problems; instinct for where revenue is leaking; designs and documents processes that travel to other markets; energised by pace and unfinished playbooks

Nice to have

Experience driving process change across field sales teams and knowledge of adoption requirements; experience in ag-tech, SaaS, or hardware-led businesses; experience operating in a mature market where growth came from tightening execution; experience supporting a deal desk or commercial approvals motion

Benefits

Delicious snacks and drinks; partnership with Southern Cross Health Insurance for well-being; 6 months fully paid parental leave for primary caregivers; 4 weeks fully paid secondary caregiver leave; other parental benefits; annual $1000 self-development budget; wellness leave; unlimited paid annual leave; inclusive remuneration package made up of salary, benefits and an employee stock ownership plan