Road Freight Agent

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

- 18,000 trained professionals
- 250+ locations worldwide
- Globally unified system

Responsibilities

Ensure smooth and timely freight process flow; Ensure accurate and timely data entry into our operational system; Track and Trace Transcon Files and reporting; Use export Transcon Workflow on daily basis; Ensure accurate and timely client and vendors billing.; Ensure delivery of freight and timely clearance when applicable; Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.; Contribute to maintain good relationships with suppliers; Meet compliance at all times to regulations internal and external in accordance with government regulations.; Understand department process flow, and looking for best practices to improve operational efficiency and productivity; Ensure all customers standard operating procedures in place and updated in the DLSOPs; Meet KPI standards in accordance with the Company’s procedures; Network communications, timely responses to emails and requests (internal and external); Escalation of problems to Management when necessary; Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Requirements

Basic local regulatory knowledge for compliance; Global Logistics Industry knowledge; Hazardous materials certification (preferred); Pro-active, strong organizational skills.; Good computer skills (Excel, Word); Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.