Room/Laundry Attendant

Rosewood Hotels and Resorts is looking for evening turndown attendants and room attendants to join our team. Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Responsibilities

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards; Ensure that standards are maintained at a superior level on a daily basis; Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements; Clean guest rooms by category priority; Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely; Service assigned guest rooms; Check under bed(s), chairs and sofa for debris and remove if present; Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor; Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions; Dust pictures, frames and mirrors; Remove dust and debris on television, clock radio, remote control and cable box; Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees; All other duties as required

Requirements

Minimum one years' experience cleaning hotel guest rooms; High school diploma or equivalent education; Good verbal and written communication skills; Able to work quickly and accurately at all times; Must be able to perform job functions with attention to detail, speed and accuracy; Prioritize, organize and follow-up; Be a clear thinker, remaining calm and resolving problems using good judgment; Follow directions thoroughly; Understand a guest's service needs; Work cohesively with co-workers as part of a team; Work with minimal supervision; Maintain confidentiality of guest information and pertinent hotel data; Knowledge of proper chemical handling procedures; Familiarity with cleaning equipment and supplies; Required to speak basic English; Must relocate to Santa Fe, NM 87501 before starting work

Nice to have

High school or equivalent

Benefits

Medical, dental, vision and retirement benefits; Paid holidays; Dental insurance; Employee discount; Health insurance; Paid time off; Vision insurance; Personal and professional growth opportunities; Global talent development opportunities