Route Sales Representative

The Route Sales Representative supports the Service Departments in its objectives to meet our customers' needs through up-selling, cross-selling, and providing excellent customer service. This position reports to the District Manager.

Responsibilities

Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department; Provide outstanding customer service to build loyalty and strong relationships; Communicate with decision-makers and proactively resolve service concerns; Follow Service SOPs for installations, deliveries, and account management; Maintain accurate inventories, route books, and customer files; Handle customer payments, credits, and change orders accurately; Monitor accounts and report customer feedback or competitive activity; Upsell services, promote products, and refer leads to Sales Consultants; Conduct daily vehicle inspections and maintain truck cleanliness; Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.; Ensure compliance with company policies, safety standards, and dress code; Collaborate with service, sales, and operations teams as a reliable relief driver

Requirements

Valid Driver's License, CDL when applicable, and be 21 years or older; Maintain a driving record free of chargeable accidents, speeding, safety or other violations; Excellent verbal and written communication skills in English, comprehend and follow direction; Two years of relevant experience in sales, customer service, delivery, or public facing work; Support for other service team members where required; Accurately recognize colors and sizes; Stoop, pull, push, reach overhead, lift up to 75 lbs and move loaded carts up to 500 lbs; Daily travel, operating vehicles on public roads, in and out of customer locations, loading areas of industrial laundry facilities, service centers, or depot; Indoor and outdoor areas of industrial laundry facilities

Benefits

Registered Pension Plan (RPP); Extended Health Care; Dental Care; Life Insurance; Disability; Accidental Death and Dismemberment (AD&D); Sick Time; Employee Assistance Program (EAP)