Routing Specialist

At Intergo Telecom Ltd, we build the future of connectivity. Our mission is to make communication simple and available to businesses and individuals by building, operating and acquiring businesses in the telecom space that connect the world making everyone feel like a local. We are now looking for a Routing Specialist who will optimize and work on our A2P SMS routing operations. This is a key role within our dynamic team, offering the opportunity to assist in routing strategies and ensure high-quality message delivery to our global customers.

Responsibilities

Develop and implement effective A2P SMS routing strategies aligned with business objectives; Monitor and analyze SMS traffic flows to optimize delivery, quality, and cost efficiency; Identify trends and opportunities for improvement through comprehensive data analysis; Collaborate cross-functionally with technical, commercial, and support teams to ensure seamless message delivery; Maintain and build relationships with international carriers and SMS partners; Stay informed on evolving industry trends, technologies, and best practices in A2P messaging and routing; Be part of the routing team, fostering a culture of performance, innovation, and continuous improvement

Requirements

Bachelor's degree in telecommunications, computer science, or related field; 2+ years of experience in A2P SMS routing; Strong analytical skills and proficiency in data analysis tools; Excellent communication and leadership skills; Knowledge of telecommunication networks and protocols; Understanding of SMS industry regulations and guidelines; Ability to work in a fast-paced, deadline-driven environment

Benefits

Competitive salary and performance-based bonuses; Paid annual leave days & paid sick leave days; Flexible working hours and a supportive work-life balance culture; Paid access to premium AI tools; Remote-friendly working setup (fully remote, hybrid or on-site at our offices in Paphos, Cyprus); Team events and company outings; Access to professional development programs and continuous training; Growing company with the potential to take over responsibility and grow personally