Sales Associate, Lotus Seremban 2 Pop Up

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, visit IKEA.my

Responsibilities

You actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.; You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.; You have good knowledge in IKEA product range, and you share this knowledge with customers and colleagues.; You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them .; You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritised products (e.g. overstock/övertag).; You handle cashering; You order the right amount of stock needed from store and refill them when stock arrived.

Requirements

Good at active selling.by approaching visitors & customers; Good at creating satisfied customers.; Confident in approaching and talking to people in a polite and friendly manner.; Enthusiastic and able to work with others in a team.; Ability to organise your own work and make efficient use of your time.; Ability to work with a high sense of urgency; Ability to take personal initiatives & work under minimum supervision.