Sales Associate

The Sales Associate is a key role in the team responsible for driving the store sales results by providing Balenciaga signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values.

Responsibilities

Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio; Ensure client satisfaction by constantly providing the standards of Balenciaga services and values; Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance; Consistently provide the highest level of professionalism and expertise in all behaviours including communication and teamwork; Work closely with the Stock team to ensure product availability and meet client requests; Provide constant feedback on client activity and market trends; Maintain display and organization of all areas per the visual merchandising guidelines

Requirements

Proven experience in a similar role, or a role with a transferrable skill set; Able to work in a fast-paced environment with a high level of attention to detail; Product sensitivity and a strong market and fashion trends knowledge; Ability to work in a team and to work independently; Strong administration and digital skills; Excellent written and oral communication skills; Fluency in English