Sales & Client Advisor

We are currently seeking a Sales Advisor who will report to the Store Manager for the next new opening in Las Rozas de Madrid. Your opportunity: To bring the in-store customer experience to the next level with flawless service that dazzles. You will seek out and leverage opportunities to enhance sales and increase growth.

Responsibilities

Develop and maintain good product knowledge and provide excellent customer service; Understand current products, trends and collections and ensure that customers are informed and aware; Replenish stock and maintain high standards of merchandise and product presentation; Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company; Keep up to date with customer requirements and operating procedures; Be aware of daily sales targets and performance against them; Use appropriate sales techniques to ensure they are met; Ensure that all procedures and policies are understood; Carry out work according to those standards; Personal appearance and presentation must be strictly in line with company standards; Adheres to Security and Health and Safety regulations; Opening & closing the Store according to the needs of the business, in line with Company security rules; Carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role

Requirements

Previous experience in a similar role; Experience in a customer service role with face-to-face customer contact; Ability to adapt to frequent change and a high-pressure environment; Ability to initiate contact and communication; Motivated by being a team player with a common goal; Excellent communication and interpersonal skills with the ability to build and maintain relationships; A strong team player and considerate of colleagues; Ability to speak fluently Spanish and English

Nice to have

Third language

Benefits

Endless possibilities to learn and grow; Professional development