Sales Completion Specialist

Motorway is the UK's largest online car-selling platform. We connect private sellers directly with over 8,000 dealers nationwide. Our online platform helps sellers achieve great prices for their cars while giving dealers fast, reliable access to the stock they want for their dealerships. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth. We're after someone to join our Sales Completion team - the beating heart of our business. You'll be the expert guide for our customers, helping them get the best price for their car. It's a bit like being a brilliant matchmaker, but instead of people, it's cars and cash. You'll be right in the middle of it all, negotiating, problem-solving, and celebrating with customers.

Responsibilities

Be the trusted expert for car sellers, delivering a seamless, can-do post-auction experience; Take the lead on negotiations between sellers and dealers through amazing interactions, making sure everyone gets a fair deal; Work with your team to hit targets, boost conversions, and keep quality standards sky-high through sustained productivity; Collaborate with our Account Management teams to make sure sellers and dealers are perfectly aligned; Help us shape the future by testing new features and giving us your honest feedback

Requirements

A genuine passion for helping people and a talent for building solid rapport; A proven track record of hitting targets in a fast-paced environment; Confidence in your negotiation skills, whether you're on the phone or typing away on email; The ability to work to a high standard and thrive in a collaborative team setting; Experience in a customer-facing role where you've worked with targets and KPIs

Benefits

Sea fronted office location with regular social events, office drinks, weekly massages and free snacks; Flexibility to work from home 1 day per week; Stock options so you can share in Motorway's growth and future success; Pension scheme with NEST; Strong commitment to personal development; Opt-in comprehensive health insurance through BUPA including fitness discounts; Cycle to work scheme; Generous parental benefits including 6 months full paid maternity leave and 4 weeks paternity leave; 25 days holiday; Private medical insurance via BUPA; Life assurance; 24/7 Employee Assistance Programme; EV leasing scheme; Nursery salary sacrifice scheme; 1 paid volunteering day a year