Sales Enablement Specialist

Harbor is seeking a Sales Enablement Specialist to join our growing team. The Sales Enablement Specialist turns Harbor's market insights, solution expertise, sales priorities, and operating tools into practical guidance that Client Engagement (CE) teams can use in client conversations. This role is the orchestration layer between Insights/Product/Solutions Marketing, Sales Leadership, Sales and Marketing Operations, and Delivery subject matter experts. This is a remote position that can be worked from anywhere in the United States (CST/EST normal business hours).

Responsibilities

Partner with Marketing to understand approved positioning, value propositions, customer insight, competitive context, and buyer-journey assets; Convert those inputs into practical sales playbooks, discovery questions, value narratives, proof points, objections, and examples of effective client conversations; Explain how and when to use marketing assets at each stage of the buyer journey; Coordinate enablement across solution lines (Enterprise Solutions, BOS, AI, advisory); Build guidance that helps CEs identify client problems, assess business impact, map stakeholders, qualify opportunities, and agree on next steps; Create cross-solution discovery frameworks and handoff practices with Delivery and SME support; Develop talk tracks, call plans, account-planning tools, objection responses, case examples, and role-play scenarios; Partner with Sales/Marketing Operations to analyze validated pipeline and performance data and identify skill, process, or adoption gaps; Recommend targeted playbooks, training, coaching resources, or reinforcement; Translate Harbor's sales methodology into repeatable workflows; Partner with GEO Leads to identify coaching priorities and provide manager guides, observation tools, practice sessions, and reinforcement resources; Facilitate workshops, onboarding, deal simulations, call reviews, knowledge checks, and ongoing reinforcement; Own assigned enablement initiatives from needs assessment through design, development, launch, and evaluation; Apply adult-learning and instructional-design principles across instructor-led, virtual, digital, and on-the-job learning; Develop facilitator guides, learner materials, job aids, exercises, and reinforcement plans; Help CEs apply Salesforce, Clari, Workday Learning, and related sales tools in daily workflows; Coordinate system or process changes with Operations

Requirements

Bachelor's degree or equivalent experience in sales enablement, revenue operations and strategy, marketing, learning and development, instructional design, analytics, or a related field; 7+ years of relevant experience in sales enablement, sales effectiveness, revenue operations, instructional design, or a related business-facing role; Strong analytical skills and demonstrated ability to interpret pipeline, conversion, activity, and learning data; Experience with CRM and sales execution tools such as Salesforce and Clari; Ability to translate complex service offerings and SME input into practical seller guidance; Strong facilitation, communication, consulting, and project-management skills across functions; Uses AI-enabled tools responsibly; stays organized and adapts to shifting priorities in a client-focused environment

Nice to have

Experience enabling complex services, consulting, or professional-services sales; Advanced Excel skills; Experience with Power BI or similar analytics tools; Familiarity with Workday Learning or a comparable LMS; Articulate 360 or similar content tools