Sales Engineer, SMB

Socket is looking for a Sales Engineer to support our SMB Clients. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.

Responsibilities

Lead discussions and product demonstrations to showcase capabilities; Craft technical content to guide customers in implementing specific use cases or extending our solution; Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value; Support Proof of Concepts (POCs) that align with customer requirements; Provide guidance on integrating solutions into the customer's existing infrastructure; Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales; Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth; Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing

Requirements

Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Support, etc; Hands-on experience working in customer facing roles; Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills; Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience; Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams; Ability and desire to learn new tools and technologies; Must be able to read/write basic scripts in languages Python, JS, or Golang; Knowledge of common source control managers such as gitlab or bitbucket

Nice to have

Familiarity with web APIs, SDKs, and other technical frameworks; CS degree or equivalent industry experience; Experience with open source, vulnerability management / SCA; Hands on experience working with medium to large customers up to 1000 employees; Relevant security domain experience and familiarity with vulnerability management SCA tools; Experience with AI and Large Language Models (LLM)

Benefits

Market competitive salary bands; Meaningful equity program; Comprehensive health benefits for you and your family (99% coverage); Flexible time-off, holidays, and winter shutdown to rest & recharge; Paid parental leave; Remote-first, with quarterly team off-sites