Sales Lead

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between). As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

Responsibilities

Be a representative of the brand and model personalized customer experience behaviors; Assist store leaders with onboarding and developing an effective, highly engaged team; Support an inclusive store environment for associates where everyone feels welcome and engaged; Uphold the highest visual and operational standards while keeping the focus on the customer; Use tools to drive a customer-focused team environment and profitable business; Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions; Build productive relationships by sharing ideas and supporting the team; Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools; Seamlessly step into the role of manager when needed

Requirements

Technology proficient and ability to operate a point-of-sale system; Enjoys communicating and coaching; Flexible availability – including evenings, weekends, and holidays; Takes initiative in making thoughtful decisions; Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Nice to have

6-months of retail sales experience; Management experience

Benefits

401(k) plan; Merchandise discounts plus eligibility for discounts at our sister brands; Professional development and opportunities for advancement across our brands; Community impact through our philanthropic partnerships