Sales Manager - Corporate & MICE

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Ambitious, thirsty for results, love interacting with people? We are looking for a natural brand promoter just like you!

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Sales Manager - Corporate & MICE (Cape Town based) to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As the Sales Manager - Corporate & MICE, you infuse our dynamic Sales Team with an unparalleled level of strategic vision, a results-driven mindset, and an unwavering passion for elevating customer interactions. Your role as a leader is pivotal in steering our sales efforts to new heights, and your ambition sets the tone for achieving exceptional outcomes.

Responsibilities

Identify, develop, and maintain relationships with corporate clients, travel agents, event planners, incentive houses and other potential partners.; Proactively seek new business opportunities through cold calling, networking, site visits, sales blitzes, and attending industry events.; Develop and implement sales strategies to achieve revenue targets for corporate individual, Groups, incentives and other hospitality services.; Conduct presentations and Site Inspections for prospective clients.; Prepare/ Negotiate and present customized proposals, contracts, and quotations tailored to client needs.; Negotiate rate and value adds for corporate bookings in order to ensure conversion.; Maintain accurate and updated client records and sales activities in the CRM system (SAP Sales Cloud).; Collaborate with the operations, reservations, and marketing teams to ensure seamless execution of services.; Stay up to date with industry trends, competitor activities, and market conditions.; Attend trade shows, exhibitions, and promotional events to represent the brand when required.; Serve as a key support to the Key Account Director – Corporate, ensuring seamless coordination and execution of sales strategies.; Proactively follow up on all MICE and incentive group enquiries via phone, driving conversion across all Radisson Hotels in South Africa.; Act as the primary field sales contact for MICE, Incentive and Corporate accounts, building strong client relationships through regular in-person engagement.; Lead rate negotiations and value-added offerings for MICE, incentive and corporate bookings to optimize conversion and revenue.; Demonstrate a proactive, analytical, and results-oriented approach in all aspects of the role, consistently striving to exceed targets.; Ensure all activities comply with national policies, the business plan, and Radisson Hotel Group's corporate standards and service concepts.; Drive overall sales performance and enhance market share within MICE, incentive and corporate segments within Cape Town.; Represent the Radisson Hotel Group at key meetings and events to support both hotel operations and the Country Sales Team where and when required.; Proactively develop and manage MICE, incentives and corporate accounts for Radisson Hotel Group South Africa within Cape Town.

Requirements

Bachelor’s degree in hospitality, Business, Marketing, or a related field (preferred).; Minimum of 2-3 years of proven experience in hospitality or hotel sales.; Strong interpersonal, negotiation, and communication skills.; Self-motivated, target-driven, and able to work independently.; Excellent organizational and time-management abilities.; Proficiency in MS Office; Willingness to travel as required.; Fluent in English.; Strong negotiation skills.; Ability to enhance the hotels community image.; It’s all about the experience and the sale, so say Yes I Can!