Sales Manager

Sales & Business Development: Prospect and develop new business opportunities through telephone solicitation, sales calls, networking, and outside sales activities; Maintain and grow existing client relationships; Identify new market segments and revenue opportunities; Meet or exceed assigned sales goals and revenue targets; Prepare and negotiate contracts in accordance with company guidelines; Conduct hotel tours and client presentations; Participate in trade shows, networking events, and industry associations; Maintain an active sales pipeline and accurately forecast business. Account Management: Build long-term relationships with clients; Respond promptly to client inquiries; Conduct regular account reviews; Maintain accurate client information in Delphi, OnQ, or other CRM systems; Ensure contract details are communicated effectively to Operations. Revenue Management: Work closely with Revenue Management to maximize occupancy and ADR; Understand market conditions and competitor activity; Assist with developing sales strategies to increase revenue; Review pace reports and production reports. Communication & Collaboration: Partner with Catering, Front Office, Housekeeping, Food & Beverage, and Engineering to ensure successful execution of group business; Attend weekly sales meetings and revenue strategy meetings; Communicate client expectations clearly to operational departments. Administrative Responsibilities: Maintain accurate sales activity in CRM; Submit weekly activity reports; Prepare proposals and contracts; Maintain organized account files; Complete required Hilton and company training.

Responsibilities

Prospect and develop new business opportunities through telephone solicitation, sales calls, networking, and outside sales activities; Maintain and grow existing client relationships; Identify new market segments and revenue opportunities; Meet or exceed assigned sales goals and revenue targets; Prepare and negotiate contracts in accordance with company guidelines; Conduct hotel tours and client presentations; Participate in trade shows, networking events, and industry associations; Maintain an active sales pipeline and accurately forecast business; Build long-term relationships with clients; Respond promptly to client inquiries; Conduct regular account reviews; Maintain accurate client information in Delphi, OnQ, or other CRM systems; Ensure contract details are communicated effectively to Operations; Work closely with Revenue Management to maximize occupancy and ADR; Understand market conditions and competitor activity; Assist with developing sales strategies to increase revenue; Review pace reports and production reports; Partner with Catering, Front Office, Housekeeping, Food & Beverage, and Engineering to ensure successful execution of group business; Attend weekly sales meetings and revenue strategy meetings; Communicate client expectations clearly to operational departments; Maintain accurate sales activity in CRM; Submit weekly activity reports; Prepare proposals and contracts; Maintain organized account files; Complete required Hilton and company training

Requirements

Strong Microsoft Office skills; Excellent written and verbal communication skills; Ability to manage multiple priorities; Ability to work independently while contributing to a team environment; Ability to sit, stand, and walk for extended periods; Ability to travel locally for sales calls and networking events; Ability to lift up to 25 pounds occasionally; Ability to attend evening and weekend networking events as business requires

Nice to have

Minimum 2 years of hotel sales experience preferred; Hilton experience preferred; Knowledge of Delphi, OnQ, or similar hotel sales systems preferred; Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field preferred; Equivalent hotel sales experience may be considered