Sales & Marketing Supervisor

The Radisson Blu Hotel, New Delhi Paschim Vihar is a 5-star upscale property on Outer Ring Road in West Delhi. It features 178 rooms and suites, four dining options, a large fitness center, an outdoor pool, a spa, and versatile event spaces

Responsibilities

Handle banquet enquiries, telephone calls, emails, and walk-in enquiries professionally and promptly.; Understand client requirements and recommend suitable banquet venues, menus, packages, and event arrangements .; Prepare and share quotations, proposals, contracts, and event-related documentation with clients.; Conduct banquet venue/show-rounds for prospective clients and explain available facilities and services.; Follow up regularly with prospective clients to convert enquiries into confirmed bookings .; Maintain accurate records of leads, enquiries, tentative bookings, confirmed functions, and revenue .; Coordinate with Banquets, F&B, Kitchen, Housekeeping, Engineering, Front Office, Finance, and other departments for successful event execution.; Prepare and communicate Banquet Event Orders (BEOs) and ensure all agreed arrangements are properly documented.; Assist in negotiating rates, packages, menus, and other commercial terms within approved guidelines.; Build and maintain strong relationships with corporate clients, wedding planners, event agencies, and other key accounts .; Monitor banquet bookings and ensure proper billing, deposits, payment follow-ups, and financial documentation .; Handle guest/client concerns professionally and ensure timely resolution.; Conduct post-event follow-ups to obtain feedback and encourage repeat business and referrals.; Support the Banquet Sales Manager in achieving monthly revenue and business targets .; Monitor competitor activities, market trends, and local events to identify potential business opportunities.; Maintain professional standards of guest service, grooming, communication, and hotel brand representation .; Ensure compliance with hotel policies, SOPs, and applicable operational procedures

Requirements

Qualification: Graduate/Diploma in Hotel Management, Hospitality, Business Administration, or a related field.; Experience: 2–4 years of relevant experience in Banquet Sales / Hotel Sales / Events / Hospitality , preferably in a reputed hotel.; Experience in handling corporate events, weddings, conferences, and social functions will be an advantage.