Sales Operations Analyst

Are you passionate about conceptualizing, nurturing, developing and proving new ideas and developing them into new solutions? Would you like to help create the next major innovation in and around the payment landscape pioneering and leveraging the most advanced devices, hardware and software in the world, anything and everything in and around world’s largest payment ecosystem?

Smart phones, connected devices, Internet of things, future of payment, smart POS, iBeacons, are you passionate about any of these. Are you looking to join a start-up or an incubator so that you could convert your ideas into real products? Come join us.

We will provide the tools, the environment, the eco-system and the support you need. You will find an informal, innovation friendly environment at 1 Market St in the middle of San Francisco downtown, overlooking some sweeping views of the Bay and Bay Bridge.

Position Details

Industry: Finance/Payment

Work Location: Foster City, CA

Job Title: Associate Business Analyst / Sales Operations Analyst

Duration: 1 year assignment

Position Summary

The primary objectives of the Sales Operations Analyst are to execute projects, programs and day-to-day duties with an emphasis on sales processes and sales analytics & reporting. The Sales Operations Analyst will also service a liaison with other functional groups (Product Management, Finance, and Legal) to ensure Sales systems are up to date with latest Product and Pricing information.

Responsibilities

Works closely with and under the direction of Sales Operations Management on supporting Sales Management including Sales Pipeline activities, sales-finance reconciliation, sales forecasting and systems development; Partners with Sales Management to monitor and track effectiveness of sales performance, activities based performance metrics, pilot programs and report results; Provides reporting and analysis on sales trends, and other ad hoc reporting as needed; Conducts operational projects and/or tasks at the direction of Sales Operations Management; Manages multiple assignments and processes, while anticipating and preventing potential problems,; Partners with finance to support reporting of Key Operating metrics: Transactions, Volume, Customer Counts; Actively consults with Sales Leadership on complex operational data needs; Broadens knowledge through understanding business trends and objectives; Proactively identifies process inefficiencies and manage projects and tasks to streamline and automate; Other Sales Operations tasks and projects as needed

Requirements

Bachelor’s degree required; 3-5 years’ experience in Sales Operations preferred; Siebel, Salesforce.com or similar CRM system experience required; Expert use of EXCEL (Charts, Pivot Tables, VLookups); Excellent organization, attention to detail, and ability to manage multiple tasks and projects; Self-starter with track record of creativity and innovation; Strong problem solving and analytical skills with great business sense; Ability to work in a dynamic, fast-paced environment and pick up new skill sets quickly; Excellent oral and written communications skills