Sales Operations Lead (Northwest)

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. The Sales Operations Lead (SOL) is a valuable resource for the Regional Sales Operations team. In addition to their standard Sales Operations Specialist (SOS) responsibilities, the SOL will provide additional support to the regional Director of Operations to help maintain a successful operational sales process. In this role, the SOL will report to the Director of Operations and work hand in hand to maintain a high level of internal and external customer service. SOL will refine and manage the internal Deal Registration process for the region as well as assist with other regional and corporate projects, as needed.

Responsibilities

Continue with SOS responsibilities for Account Executive including generating quotes, tracking opportunities, processing purchase orders, etc.; Serve as the backup point of contact when the Sales Operations Manager is unavailable.; Manage the Regional Sales Coordinator(s) to help ensure exceptional internal and external communication and customer service.; Refine and maintain an effective and sustainable Deal Registration process to make sure we are maximizing gross profit.; Work closely with the Corporate Vendor Relationship Management team to ensure solid understanding of partner program details (i.e. who is the regional Channel Manager, what is GuidePoint’s partner level, margin advantage, etc.).; Assist Regional Management team with special projects, as needed.; Conduct 30/60/90 day and annual performance reviews for direct reports.; Provide mentorship to junior team members on professional growth and development opportunities.

Requirements

Proven excellence as a GuidePoint Security Sales Operations Specialist.; Demonstrates ability to take on and effectively own more responsibility as a Senior SOS.; Self-motivated with strong ability to prioritize and multitask.; Must have outstanding attention to detail and commitment to follow-through.; Ability to work well with a team.; An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must.; Must be open to receiving constructive feedback and applying it to improve their results.; Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security.; Strong written and verbal communication skills; Ability to work flexible work schedule required.; Demonstrates a willingness to learn and use AI-enabled tools; Sedentary work; Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day; Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day; Any travel/on site requirements as needed

Nice to have

1-3 years of leading a team preferred.

Benefits

Remote workforce primarily; Group Medical Insurance options: Zero Deductible PPO Plan or High Deductible Health Plan with HSA; Group Dental Insurance; 12 corporate holidays and a Flexible Time Off (FTO) program; Healthy mobile phone and home internet allowance; Eligibility for retirement plan after 2 months at open enrollment; Pet Benefit Option