Salesforce Solution Architect - Residential

The Salesforce Solution Architecture role will be part of the growing platform at Generac as the company expands its Salesforce COE. This role partners closely with business stakeholders, product owners, and delivery teams to translate business requirements into scalable, secure, and maintainable Salesforce solutions that align with enterprise architecture standards and business objectives. The role will oversee global solutions for use of Manufacturing Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud applications, including data architecture, development and integration between the Salesforce platform, ERP systems and other internal and external third-party systems.

Responsibilities

Lead the end-to-end architecture and design of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, RCA, and custom applications; Translate business requirements into scalable technical designs that align with enterprise architecture standards and Salesforce best practices; Design and document solution architectures, data models, integration patterns, and technical specifications; Take an economic and strategic view of architecture decisions to ensure alignment with business value and long-term platform sustainability; Architect integrations between Salesforce and ERP systems and other internal/external platforms using APIs, middleware, and event-driven patterns; Define and optimize Salesforce data architecture, including data modeling, data governance, data migration, and data quality strategies; Ensure solutions support performance, scalability, security, and compliance requirements; Provide hands-on technical leadership for Salesforce development teams, guiding design decisions and reviewing complex implementations (Apex, Lightning Web Components, declarative automation); Drive adoption of reusable architectural patterns, development standards, and engineering best practices; Participate in architecture reviews, technical governance, and platform roadmap planning; Identify and remediate technical debt and performance bottlenecks within the Salesforce ecosystem; Partner with business stakeholders, product managers, and Agile teams to refine features and deliver incremental business value; Serve as a trusted advisor on Salesforce capabilities, limitations, and solution options; Mentor developers, admins, and junior architects on Salesforce architecture and platform best practices; Stay current with Salesforce releases and evaluate new features for enterprise adoption

Requirements

Bachelor's in Computer Science, or related professional qualification; Salesforce certifications: Advance Administrator, Sharing & Visibility Architect, Data Architect, Platform App Builder, Sales Cloud Consultant, Experience Cloud Consultant and Service Cloud Consultant; Six+ years' experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Clouds and/or CPQ; Experience working in Agile model, delivering value in iterations as a member of Scrum team; Experience working within a Salesforce Center of Excellence (COE); Experience with DevOps, CI/CD pipelines, and release management in Salesforce; Strong understanding of security, compliance, and risk management in enterprise environments; Must be able to read, write, and speak fluent English; Advanced knowledge architecting, designing, and implementing solutions that leverage cloud and on-premises technologies; Applied knowledge of DevOps; Applied knowledge of infrastructure and security concepts and how they are applied within Salesforce; Expertise in designing and implementing integrations between Salesforce and other systems using APIs, middleware, and ETL tools; Excellent ability to communicate effectively (written and verbal) with technical and nontechnical audiences; Excellent problem solving and analytical skills; Invested in helping teammates and in being a collaborative team player; Passion for learning the Salesforce platform; Ability to multi-task and to work independently or as part of a team; Excellent organizational skills; Impeccable attention to detail; Excellent customer service skills

Nice to have

Postgraduate degree; Experience architecting Salesforce solutions with various integration patterns, or a strong understanding of Salesforce integration patterns; Prior experience working with ERP systems (SAP, Oracle, Epicor); Experience with database development, SQL or PL/SQL, and database schemas; Experience collaborating between multiple business entities with varying levels of technical understanding; Experience with data modeling, data migration, and data governance in the Salesforce environment; Applied knowledge of change management, configuration management, and the use of metrics to drive quality and continuous improvement; Applied knowledge in risk management; Proficiency in Italian, German, French and Spanish languages