Salesperson - Crest Honda

The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.

Responsibilities

Respond to internet inquiries with courtesy, accuracy and professionalism; Promptly and accurately enter all customer inquiry data into the CRM; Generate sales appointments; Conduct phone surveys to assess customer preferences and quality of experience; Effectively utilize lead management tools; Compile all necessary reports, forms and other documentation on a timely basis; Perform other job-related duties as assigned; Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Requirements

Authorized to work in the USA; Perform duties and responsibilities in a safe manner; Ability to pass pre-employment testing including background checks, MVR, drug test, credit report, and valid driver license; Ability to perform each essential duty satisfactorily

Benefits

Lowest turnover in the industry; Award winning training; Commitment to developing and promoting within the company; Competitive benefits including medical, dental, vision, HSA, 401k and PTO; Peer to peer teamwork and recognition; Special benefits on purchasing and leasing a car; Personal Automotive Concierge Service