Samsung Account Support Trainer

Job Type

Regular

Work Location

San Clemente, CA 92672

Overview

2020 Companies is hiring a Samsung Account Support Trainer.

As an Account Support Trainer, you get to show every Sales Associate how Dacor connects their customer’s life and luxury, creating truly distinct living experiences through our appliance collections. Every detail, from elevated materials to seamless technology, is designed for precision performance, allowing consumers to channel excellence daily. You’ll get to visit our retail partners, where you can demonstrate how Dacor makes life and luxury, connected.

Dacor elevates the art of living well through kitchens that inspire. Elegance and connectivity are offered with every innovation, and inspiration can be found at every touch.

- Competitive salary, weekly pay
- Next-day pay on demand with DailyPay
- Medical/Dental/Vision
- 401K Match
- Partial Mobile Reimbursement
- Paid time off
- Professional, upscale, and innovative work environment
- Achieving team goals
- Work alongside a best-in-class team

Performance Measurements

- Completion of all required daily trainings activities, surveys, reports and data collection as required
- Completion of all required merchandising or product placement withing the location
- Manage expenses, travel and social spending budgets to ensure cost stay withing program guidelines
- Meet or exceed all established KPIs for your assigned location
- Ensure all project deliverables are completed as specified in each timeframe
- Proactively identify and implement enhancements for training efficiency and productivity
- Clearly and concisely communicate all challenges and solutions
- Actively pursue opportunities to enhance training and design skills, staying abreast of industry trends, and embrace new technologies

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Responsibilities

Responsible for providing superior in-depth Dacor product and program training to Regional Key Account within the assigned territory; Delivering world-class training, with pride and passion, in showrooms, in-store or in trade events, and providing retail sales associates with the knowledge and motivation to sell our products; Complete monthly Product Knowledge (PK) training prior to store opening at all account locations; Support events hosted at the Dacor showrooms and other industry events that may require overnight and out of market travel up to 30% of the time; Engage with customers while in stores and provide a polished concierge level in-store experience for our retail partner’s customers who are considering a Dacor purchase; Cultivate one-on-one relationship with top performing Retail Sales Associates; Provide training and knowledge to Retail Sales Associates related to Dacor brand, products, and promotion programs that help them close sales; Act as a key resource for all Dacor product categories; Answer on-call inquiries, Retail Sales Associates have email and phone access to Regional Trainers to obtain timely information needed to close sales; Provide support to the Dacor sales team and other internal parties as required; Maintain and update marketing and training materials for assigned product areas; Collect competitive insights and reports on activities completed in the retailer; All other responsibilities as assigned by supervisor/manager

Requirements

Three (3) to Five (5) years minimum experience in sales or training; Experience in appliances, luxury appliances, or related industry; Must reside within a central commuting distance of the assigned territory; Must have reliable transportation