Samsung Inventory Control Specialist- Part Time

Samsung and 2020 Companies are looking for passionate, part-time Back of House Specialists to join the team at the Samsung Experience Store in Cerritos, CA. As the organizational backbone of the store, the specialist ensures the team has the tools, inventory, and resources needed to deliver an exceptional customer experience. Schedule: retail schedule with part-time hours, including evenings and weekends.

Responsibilities

Oversee all back-of-house operations, including inventory management, merchandising, and floor resets; Drive operational KPIs, ensuring key performance measurements for sales, service, and operational excellence are met; Proactively and courteously assist with customer issues, providing basic device troubleshooting and service ticket facilitation; Enhance the customer experience by assisting with their journey throughout the store; Maintain inventory accuracy by identifying and correcting stock variances, and provide store leadership with regular inventory performance updates; Maintain presentation standards, ensuring clean audits and a flawless visual display; Maintain a high-energy, professional attitude at all times, fostering a positive team environment; Accurately track and communicate all inventory and operational activities to Retail Operations; Maintain knowledge of current promotions, trends, merchandise features, and store inventory; Train others to stay current on Samsung technology; Conduct basic device troubleshooting and testing, ensuring all devices on display are fully functional

Requirements

2-4 years of experience in inventory control at a leader or specialist level with a proven track record; Strong proficiency in Excel with the ability to analyze data, create reports, and develop action plans for operational efficiency; Strong stockroom expertise to prevent inventory loss and ensure all stockroom organizational and safety standards are maintained; Strong communication skills and the ability to articulate results and insights to store leadership; Flexible and adaptable with a keen eye for detail, and the ability to quickly pivot due to rapidly changing needs of the back of house; A strong commitment to integrity due to the management of high-value inventory; A proven track record of success through collaboration and a positive attitude; Must be able to work retail hours, including evenings, weekends, and holidays

Benefits

Competitive pay, paid weekly; Daily team-based incentive potential; On-demand pay options through DailyPay; Opportunities for advancement; Exciting work environment to showcase customer service skills; Ongoing training and development; Consistent schedule to enable a work/life balance or career; Paid holidays; Long-term career pathing options; Personal development opportunities; Professional stretch assignments