SAP Business Analyst - Manufacturing, Quality & Plant Maintenance

The Global SAP IT Senior Analyst will play a key role in supporting and enhancing Supply Chain Execution processes across the EU region, with a primary focus on Manufacturing, Plant Maintenance, and Quality. You will act as a functional and technical expert, ensuring the stability and continuous improvement of SAP and Limble solutions, as well as supporting the introduction of future tools in this area. In this hands-on role, you will work closely with business and IT stakeholders to translate business needs into effective system solutions, contributing to the full lifecycle - from requirements gathering and design through testing, deployment, and ongoing support. You will be part of a global IT team, with a strong focus on delivering value to EU operations and driving meaningful improvements.

Responsibilities

Provide SAP and Limble application support for Manufacturing, Quality, and Plant Maintenance processes in the EU region; Act as a functional and technical SME, ensuring alignment between business needs and system solutions; Gather, analyze, and document business requirements in collaboration with IT and stakeholders; Translate requirements into functional specifications and support development teams; Define and support testing activities, including UAT and validation; Participate in design reviews and ensure solution quality and compliance; Troubleshoot issues and support incident resolution, acting as escalation point; Lead small to medium system improvement projects and coordinate deployments; Support system documentation, procedures, and continuous improvement initiatives; Ensure SLA adherence and effective communication with business users

Requirements

Bachelor’s degree in Computer Science, Engineering, Business or related discipline, or equivalent work experience; Seven years of experience in IT supporting business enabled processes in Supply Chain execution (Manufacturing, Quality and Plant Maintenance); Ability to develop product requirements based on input gathered from a variety of sources including analysis of results and feedback from the user community; Ability to develop test conditions and expected results based on the application requirements; Ability to document and communicate progress against plans, taking corrective action as necessary; Ability to identify, clarify, and resolve issues and risks, escalating them as needed; Strong interpersonal and customer relationship skills; Demonstrated leadership and problem solving skills; Experienced in SAP Manufacturing and SAP Quality; Experienced in Plant maintenance tools and its integration with SAP; Customer centric approach and attitude

Nice to have

Experience with Service Now a plus