SBA Special Assets Manager

As SBA Special Assets Manager, you will guide complex credits toward responsible resolution while preserving SBA guaranties, strengthening recoveries, and supporting sound risk management. You will manage a portfolio of criticized, underperforming, and non-performing SBA 7(a), SBA 504, commercial, and small business loans, setting the strategy, coordinating the right partners, and keeping each decision grounded in recovery potential, compliance, and long-term business impact.

Responsibilities

Manage a portfolio of criticized, underperforming, and non-performing SBA 7(a), SBA 504, commercial, and small business loans; Set strategy and coordinate partners from early warning through final resolution; Evaluate borrower viability, collateral coverage, guarantor support, risk ratings, and emerging signs of credit deterioration; Translate analysis into clear action plans; Lead workout and recovery strategies, including restructuring, forbearance, liquidation, settlements, legal enforcement, bankruptcy, charge-offs, and post-charge-off collections; Partner with borrowers, legal counsel, appraisers, auctioneers, and internal stakeholders; Maintain audit-ready files and protect the SBA guaranty; Report portfolio performance and loss expectations

Requirements

4+ years of experience in SBA or commercial credit, loan workouts, or special assets, including SBA 7(a) servicing and liquidation; Experience supporting commercial loan servicing and collections; Apply SBA Standard Operating Procedures and commercial loan servicing requirements to protect guaranties and maintain audit-ready documentation; Analyze financial statements, collateral positions, borrower viability, guarantor strength, and recovery options to recommend defensible credit actions; Develop and execute workout plans with measurable milestones, financial triggers, documentation requirements, and escalation points; Lead complex negotiations and coordinate legal counsel and other third-party vendors while managing cost, timing, and expected recovery; Resolve documentation, lien, closing, servicing, and exception-management issues using sound judgment and effective controls; Communicate portfolio risk, migration trends, strategy, and loss expectations clearly to leaders and cross-functional partners; Use Microsoft Excel, Microsoft Word, loan operating systems, and workflow tools to organize analysis, documentation, and reporting; Bachelor's degree in Finance is required

Nice to have

Deep expertise in business and commercial loan documentation and servicing; Experience designing or improving controlled workflows for exception management, post-close review, servicing, or special-assets operations; A track record of guiding others, building accountability, or strengthening team performance in complex credit environments

Benefits

No-cost employee Medical, dental, vision coverage; Prescription benefits (including mail order); Paid holidays and Paid Time Off (PTO); 401(k) plan with contribution matching; Paid community involvement volunteer hours; Paid group life insurance; Teammate loan discounts; Tuition reimbursement; Short and long-term disability; Health & Wellness program; Teledoc (physician video conferencing); Onsite fitness facilities or health club reimbursement; Employee Assistance Program (EAP); Medical flexible spending account; Dependent care flexible spending account; Limited travel of approximately 5% for training and meetings