Scheduling & Administration Officer

Right at Home Goldfields, Grampians & Murray is a locally owned and operated home care provider, proudly supporting older Australians to remain safe, independent, and connected within their own homes and communities. Based in the Buninyong office, the company provides high-quality services across the Ballarat region, with plans for continued growth throughout the Goldfields, Grampians and Murray areas. The company is seeking an experienced and highly organised Scheduling & Administration Officer to join its growing team. This is a permanent part-time position with flexible hours. The role is fast-paced and requires excellent communication, strong problem-solving skills, and the ability to adapt quickly to changing priorities. Only shortlisted applicants will be contacted for interview.

Responsibilities

Ensure clients receive reliable, high-quality care through effective scheduling; Provide administration and customer service; Work closely with Care Managers, Care Coordinators and Leadership Team; Participate in an on-call roster; Provide leave backfill support when required

Requirements

Previous scheduling, rostering or workforce planning experience; Experience within the aged care, disability, home care or community services sectors; Knowledge of Support at Home (SAH) program or willing to become a SAH subject matter expert; Certificate III or IV in Individual Support, Community Services, Aged Care, Disability or similar; Experience using rostering or client management software; Excellent verbal and written communication skills; Strong administration and organisational abilities; Current National Police Check (or willingness to obtain); Current First Aid and CPR Certificate (or willingness to obtain); Strong computer literacy, including Microsoft Office 365; Ability to work both independently and collaboratively within a team

Nice to have

Current National Police Check (or willingness to obtain); Current First Aid and CPR Certificate (or willingness to obtain); Knowledge of Support at Home (SAH) program or willingness to become a SAH subject matter expert; Experience within the aged care, disability, home care or community services sectors

Benefits

Flexible permanent part-time hours, including potential school-hour arrangements; Competitive remuneration; Comprehensive onboarding and training program; Supportive and collaborative team culture; Opportunity to help shape and grow a newly established regional office; Ongoing professional development and career progression opportunities; Work from the Buninyong office