School Office Manager

ACCEL Schools is seeking a friendly, energetic and ethical School Office Manager to manage all office functions and act as the first point of contact for students, parents and the general public at Thompson School for Girls in Cleveland, Ohio. The School Office Manager reports to and works collaboratively with the Principal to receive inquiries about the school, maintain accurate student records, assist with human resource needs, and fulfill all clerical needs. All duties are carried out in full compliance with FERPA regulations.

Responsibilities

Serve as first point of contact for students, parents and the general public; Work with school leadership to meet goals and build a welcoming, team-oriented culture; Manage school-wide phone, email, and in-person communications; Implement registration, badging and visiting procedures; Help create and distribute school newsletters, surveys, and notifications; Assist with school events such as Parent Orientation, Open House, outings and field trips; Ensure a clean and welcoming environment is maintained; Support student enrollment and retention processes, including information sessions, welcome packets, tours and orientations; Input student and staff data into systems; Request and obtain records for newly enrolled students; Ensure compliance with federal, state, local and school student record-keeping requirements, including daily attendance submissions, truancy process, student withdrawals, transcripts and records requests; Establish and maintain student cumulative files securely and confidentially per FERPA and other regulations; Participate in annual student record audits; Perform administrative support functions such as reports, filing, mail processing, meeting coordination and calendar maintenance; Maintain office supplies and inventory; Log and report issues with office equipment, technology, custodial and facilities; Maintain transportation logs and coordinate with transportation officer and vendor; Maintain meal count lists and communicate monthly food calendars; Complete human resource processes including I-9 verification for new hires, weekly time and attendance submissions for staff, and offboarding; Participate in staff meetings, committee meetings and professional development events; Perform other duties as assigned

Requirements

Associate's degree; Minimum two (2) years' office management experience; High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint); Experience learning and mastering new computer programs; High quality written and verbal communication skills; Excellent organization and time management skills; Ability to work independently and contribute to a team; Professional, punctual and self-motivated; Understanding and ability to manage confidential information; Ability to lift 25 lbs.; Ability to pass federal and state criminal background checks (FBI/BCI)

Nice to have

Bachelor's degree; Experience working in an education setting

Benefits

Paid time off; Retirement contributions; Optional Basic Life and AD&D insurance; Voluntary life insurance (employee, spouse, child); Discounted childcare at Early Learning Academies locations; Medical, dental, and vision insurance; Employee Assistance Program; Voluntary short-term disability insurance; Voluntary long-term disability insurance; Career advancement opportunities throughout ACCEL Schools