Scrum Master, Payments

Forward with Cuscal

At Cuscal, our Commercial and Business teams are the backbone of our organisation. From supporting clients and driving growth to ensuring compliance, managing finances, and fostering a positive workplace culture, our people play a vital role in achieving our commercial objectives while staying true to our values.

If you’re looking for a role where your skills and ideas make a real impact, join us to help shape the future of payments in Australia.

Your Opportunity

As a Scrum Master, you'll facilitate and champion Agile and Lean practices across a cross-functional squad, helping teams deliver high-quality outcomes efficiently and effectively. You'll work closely with Product Owners, engineers and business stakeholders to foster a culture of continuous improvement, collaboration and accountability.

What you'll bring

You're an experienced Scrum Master who thrives in complex technology environments and is passionate about helping teams achieve their best.

Responsibilities

Facilitating Agile ceremonies including sprint planning, daily stand-ups, reviews and retrospectives; Manage the delivery, set expectations and influence engineers; Coaching teams and Product Owners to effectively apply Scrum principles, Agile practices and backlog management techniques; Driving continuous improvement initiatives using team metrics, insights and root cause analysis; Removing impediments and protecting squads from distractions that impact delivery outcomes; Promoting transparency, collaboration and shared accountability across squads and stakeholders; Co-ordinate and manage release activities; Support incident management activities where required; Contributing to the Scrum Master Community of Practice and broader Agile capability across Cuscal

Requirements

Demonstrated experience leading and transforming team delivery using Scrum methodologies; Solid experience with managing delivery, releases, dependencies, risks and issues; Experience coaching and mentoring teams in Agile principles, practices and ways of working; Strong backlog management and sprint planning capabilities; Experience using delivery metrics and insights to identify improvement opportunities; Proven ability to facilitate problem-solving and continuous improvement initiatives; Experience working across multiple Scrum teams in a multi-product environment; Strong stakeholder engagement, facilitation and communication skills

Nice to have

Experience within financial services, payments or highly regulated environments; Strong understanding of flow metrics and Agile delivery reporting; Experience facilitating release and incident management activities; Advanced knowledge of Agile scaling practices and enterprise delivery environments

Benefits

Recognition and growth : Celebrate achievements through IGNITE and grow with tailored development opportunities; Wellbeing focus: We support your physical, mental and financial health with holistic initiatives and access to discounts via Cuscal Advantage; Inhouse Barista: for whenever you feel like your favourite hot beverage