Scuola Associate Server

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge

The Scuola Associate supports the La Scuola experience by promoting a memorable, fun, and entertaining educational experiences to our guests through event support and exceptional customer service. Reports to Education and Events Manager.

Responsibilities

Warmly welcome guests attending consumer and private events at La Scuola.; Support the Chef during scheduled classes and events by anticipating their needs and that of the La Scuola guests.; Setup dining area with the proper floorplan, silverware, glassware, and marketing materials based on event format.; Prepare La Scuola workstations with all ingredients and necessary equipment for the class or event for each guest.; Serve meal prepared by Chef during events to each guest accurately noting any dietary accommodations and courses during events, along with pouring beverages.; Additional kitchen duties include preparing and setup of food stations for events.; Clean and sanitize the kitchen area in coordination with Chef to prepare for the next phase of the event, including removing all dirty materials including but not limited to dishes, glassware, silverware, tableware pots, pans and other cooking utensils during classes and events.; Execute side work and closing duties including polishing silverware/glassware, restocking of beverages, aprons, napkins, and anything else needed in La Scuola.; Help with storage organization and other projects or duties, as needed.

Requirements

Excellent guest service attitude with a welcoming and confident demeanor; Ability to learn, retain and share Eataly knowledge; High school graduate or equivalent; Basic math skills; Previous retail and/or restaurant experience preferred; Excellent communication skills; Availability to work onsite with a flexible schedule often including evenings, weekends and holidays. Open availability Monday - Sunday is preferred since this is an event base position. Most classes are set during evening hours. Shifts start typically start at 2 PM.; Ability to lift up to 50 pounds.; Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Benefits

Medical, Dental, Vision Insurance; Paid Time Off; Paid Parental Leave; 401K with match; Free family meal daily; Discounts at Eataly; Referral bonus program; and more!