Seasonal Retail Ambassador - Park Meadows

As a Retail Ambassador at Rothy's, you will be the representative of the brand on the sales floor, delivering exceptional customer experiences and living the company values in every interaction. The role focuses on customer experience (90%) and operational excellence (10%). Rothy's transforms plastic bottles into sustainable shoes and bags. Base pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.

Responsibilities

Deliver the Rothy's Experience to every customer; Drive personal sales and results and contribute to team goals; Create lasting relationships with customers through strong clienteling practices; Contribute to a positive, inclusive, and service-driven store culture by modeling collaborative, team-focused behavior; Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness; Demonstrate knowledge of store operations and policies, following established procedures and SOPs

Requirements

Previous retail or customer service experience preferred; Strong communication skills and the ability to build genuine customer connections; A passion for service and the drive to achieve personal and team sales goals; Willingness to support operational tasks as part of the team; Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays); Ability to stand/walk an entire shift; Ability to lift, push, carry or otherwise move up to 25 lbs; Ability to frequently bend, reach, stretch, and safely use ladders and step stools; Ability to uphold Rothy's Experience by following the dress code, including wearing Rothy's shoes during every shift; 18 years of age or older

Nice to have

Previous retail or customer service experience

Benefits

Discretionary bonuses/incentives may be available; Comprehensive benefits package