Senior Account Manager, Client Engagement

As a Senior Account Manager, you will flex between being both the Account Lead- key client contact and relationship owner, and the operational heartbeat of your client portfolio. You'll own the day-to-day client comms and execution of integrated influencer campaigns, ensuring programs stay on track, teams stay aligned, and clients stay informed.

Responsibilities

Own the operational delivery of multiple influencer marketing programs from RFP through campaign wrap-up; Serve as the primary day-to-day client contact; Partner closely with Strategy, Creator Operations, Media, Analytics, and Engagement teams; Develop project timelines, manage campaign workstreams, coordinate creator operations handoffs, facilitate media setup, and ensure campaign documentation is accurate; Lead the development of campaign recap presentations; Support and coach Associate Account Managers

Requirements

4-6 years of experience in account management, campaign management, project management, or client services within an agency, influencer marketing, or digital marketing environment; Experience managing multiple client accounts and complex, cross-functional marketing campaigns simultaneously; Exceptional organizational and project management skills with the ability to manage competing priorities in a fast-paced environment; Strong written and verbal communication skills with confidence leading client conversations and presenting recommendations; Experience coordinating work across multiple disciplines including strategy, creative, media, analytics, and production; Familiarity with influencer marketing workflows, including creator sourcing, contracting, content approvals, and campaign execution; Strong problem-solving skills with the ability to proactively identify risks and develop solutions before issues escalate; A collaborative mindset with a passion for building strong relationships across teams

Nice to have

Experience with influencer marketing platforms and creator management tools; Experience working with project management platforms such as Asana, Monday.com, Jira, or similar; Experience supporting integrated campaigns across paid social, influencer, and digital media; Familiarity with campaign reporting, measurement, and performance analysis

Benefits

Remote or hybrid work environment with flexible hours; Unlimited PTO + company holidays; Comprehensive medical, dental, vision, and disability coverage; Life & AD&D insurance; 401(k) with company match; Paid parental leave & family support; Pet care perks & insurance; Learning & career development programs; Commuter & transit benefits; Exclusive employee discounts