Senior Account Manager

Who We Are

Cint is a global software leader in technology-enabled digital insights and research technology. The Cint platform automates the insights-gathering process so that companies can gain access to insights faster with unparalleled scale. Cint has one of the world’s largest consumer networks for digital survey-based research, made up of over 239 million engaged respondents across more than 130 countries. Over 4,600 insights-driven companies use Cint to accelerate how they gather consumer insights and supercharge business growth.

Responsibilities

Develop & nurture strong relationships with customers whilst developing network with key business stakeholders to activate, scale and grow revenue.; Act as a true consultative business partner, identifying client pain points, and recommending solutions from Cint’s product suite.; Implement quarterly account growth plans; Be able to confidently communicate Cint value propositions to customers’ business goals.; Collaborate closely with colleagues across Enterprise, Media Measurement and; Connected Data solutions to help identify and win new business opportunities.; Serve as the lead point of contact for all customer account management matters.; Serve as the voice of the customer to ensure their needs are being communicated into the Cint organization.; Work closely with cross-functional internal teams including Customer Success,; Customer Development and Project Management to improve the entire customer experience.; Achieve quarterly goals while keeping clients satisfied and engaged with our products and services.; Diligent use of CRM; Forecast and track key account metrics

Requirements

Previous experience in a Account Management/strategic client facing role.; Prior Experience in market research or media/advertising industry is required.; Demonstrable experience of using a consultative approach to deliver a best-in-class solution for the client.; Proven ability to collaborate and build strong relationships with customers.; Accountable (one of our core values), with a passion for going the extra mile for clients.; Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management).; Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.; Passion for technology, with the ability to use, demonstrate, and speak about new disruptive technologies to clients.; Excellent communication, negotiation and presentation abilities in English.