Senior Account Manager, Public Relations (Financial & Professional Services)

Senior Account Managers on our Financial & Professional Services teams lead integrated communications programs for some of the most influential companies across banking, insurance, consulting, and advisory-driven industries. They bring deep experience in areas such as financial services innovation, consulting thought leadership, and enterprise advisory, guiding teams in translating complex business topics into compelling narratives that resonate with key audiences. In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives. Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for Financial or Professional Services clients.

Responsibilities

Lead strategic media and analyst relations programs for Financial or Professional Services clients; Build and maintain strong relationships with top-tier financial, business, and trade press; Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach; Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content; Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact; Serve as the day-to-day account lead for up to 5 Financial or Professional Services clients; Direct teams of 5–10 members, managing workflow, priorities, and team development; Provide strategic counsel aligned with each client's business objectives and sector-specific goals; Develop and manage monthly and annual budgets, staffing allocations, and team priorities; Ensure accurate client billing, expense management, and overall account health; Participate in program execution as needed, including writing, media relations, digital communications, and crisis support; Serve as an ambassador for the agency and our Financial & Professional Services teams; Contribute to company growth through new business development, organic client expansion, and creation of client case studies; Attend networking events, seminars, and conferences relevant to financial services, consulting, and communications; Lead at least one agency-wide training annually; Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews; Act as a coach across account teams; Deliver high-level account management and strategic counsel for Financial or Professional Services clients; Mentor and develop team members

Requirements

Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager; Prior experience managing Financial or Professional Services clients in an agency environment; Strong understanding of the Financial or Professional Services industry and media landscape; Established relationships with financial, business, and trade media; Proven ability to develop and lead communications strategies that drive visibility and credibility for Financial or Professional Services brands; Strong writing, storytelling, and strategic thinking skills; Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously; Track record of mentoring and developing junior staff; Organized, proactive, and entrepreneurial mindset; Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results

Benefits

Competitive salary with merit-based opportunities for growth; Flexible hybrid work model tailored to your schedule and lifestyle; Generous vacation policy, including extended summer and winter breaks; Early log-off on Fridays through Empower Hours program; 401(k) plan with employer matching; Comprehensive medical, dental, and vision coverage, plus FSA options; Paid parental leave benefits; Commuter benefits; Annual Growth Mindset stipend for books, events, or learning experiences; Monthly technology reimbursement; Wellness benefit program for mental and physical health; 501c3 donation matching program; Mentorship and ongoing professional development opportunities; Monthly recognition and team celebrations; Employee referral and new business referral bonuses; Quarterly Highwire events and team gatherings; Dog-friendly office environment; A supportive, inclusive, and collaborative workplace