Senior Air Planning Associate

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.

Responsibilities

Manage the capacity of Flexport charter flights and Block Space Agreements in the region you oversee, ensuring we fulfill them; Decide on the best consolidation of shipments to optimize margins and deliver a build plan to the warehouse team; Contribute to build Flexport air export planning processes & tools; Manage excess / shortage versus allocated capacity with the airline: procure extra capacity, ask partners to contribute, etc.; Plan the freight build up to maximize consolidation benefits & Flexport margin for allocations; Communicate loading plan to warehouse operations team; Communicate consolidation to other regional planning teams; Coordinate with operations team for smooth cargo handling; Manage airline billing, partner billing (terminal operations and warehouse operations), and co-loader billing to ensure accurate, timely settlement; Own AP/AR processes related to freight billing, reconciling discrepancies between invoiced and actual charges; Manage contract renewals with airlines, co-loaders, and other third-party vendors; Lead new vendor onboarding, ensuring compliance and documentation requirements are met; Coordinate third-party vendor payments; Communicate billing and inventory discrepancies to relevant regional planning and operations teams; Monitor incoming data from other regions/departments and coordinate actions across squads to ensure accurate and on-time billing cycles

Requirements

5+ years of relevant work experience; Full fluency in English and Mandarin; An internal track record of success in an operational or planning role; Very structured and with high level of energy; Strong analytical background and full mastery of analytical tools (Excel, etc.); Strategic vision and ground floor execution; Excellent communication, interpersonal, and organizational skills; Next-level attention to detail; A mastery of email communication. You keep the inbox at zero; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it; A "compliance first" attitude to keep regulators happy and enthusiastic about Flexport since the company operates in a heavily regulated industry

Nice to have

Cantonese (a plus); Previous experience in Forwarder or Airline Space Control / Revenue Management / Export or Import Planning (a plus)