Senior Analyst, National Data Operations

The Analytics & Performance Excellence (APEX) function supports AbbVie's US organization. As the Sr. Analyst of National Data Operations, the role improves operational and reporting processes for national Rx and sales data in support of cross-functional business teams, including APEX Analytics, Forecasting, and Business Development. The role leads the Immunology repositories process, acts as Data Steward for syndicated national data, supervises an offshore support team, and coordinates data enablement and reporting workstreams.

Responsibilities

Continuously improve operational and reporting processes for national Rx and sales data; Lead the Immunology repositories process, including interfacing with national data suppliers (e.g., IQVIA, Health Verity); Implement changes to Immunology business rules under the guidance of APEX Immunology leaders; Assist in the supervision of an offshore team supporting all repositories, including Immunology; Coordinate cross-functional data enablement, validation, and operational readiness for NPCL/CDLM, the US Commercial KPI Tracker, ELT Trackers, and related automation initiatives; Act as the Data Steward for syndicated national data and oversee data quality management activities; Manage the business data glossary; Ensure compliance-related classifications and tagging are complete for all Critical Data Elements; Define, document, map, and validate data quality checks; Assist the Manager, National Reporting with KPI tracking and executive performance reporting weekly and monthly; Ensure smooth operations and continuous improvement of internal and third-party analytics pipelines; Manage and interact with external vendors of national data; Lead user acceptance testing and source-to-output validation for new metrics and repository enhancements; Coordinate LBE, PLAN, and actuals inputs with Finance, brand analytics, and reporting teams; Maintain the enterprise report registry and SharePoint inventory; Coordinate end-to-end workstreams across APEX, Data Governance, BTS, Finance, brand teams, and external partners

Requirements

BA or BS degree required; Bachelor's degree plus 3+ years of related analytics work experience, or master's degree plus 2+ years of related work experience; Strong working knowledge and experience with AI, SQL, Power BI, and Excel; Expert with Excel data analysis and pivot tables; Experience performing UAT and reconciling data across source files, data repositories, development and production environments, and executive reporting outputs; Demonstrated record of accomplishment of effective management of process(es) related to data in a matrixed internal environment and with vendor partners; Strong analytical reasoning, intellectual curiosity, business acumen, and creativity in problem-solving; Excellent communication skills with the ability to synthesize substantial amounts of information into a concise, easy-to-understand story; Ability to build strong relationships with peers and cross-functional partners; Open to suggestions and experimentation for improvement

Nice to have

MBA or master's degree in computer science, data science, or related technical field; Python experience; Deep understanding of the pharmaceutical commercial environment and business needs; Experience communicating to leadership in a large multinational organization

Benefits

Paid time off (vacation, holidays, sick); Medical, dental, and vision insurance; 401(k) to eligible employees; Eligibility for short-term incentive programs