Senior Associate, Account Management

As a member of the Account Management team, your mission will be to proactively grow our client relationships by building and implementing solutions to their critical supply chain challenges. This is the golden opportunity to help expand our business in Asia. You will also support our share of wallet expansion with existing clients while helping to define new targets in the Asia Pacific region.

Responsibilities

Proactively grow client relationships by building and implementing solutions to critical supply chain challenges; Help expand the business in Asia; Support share of wallet expansion with existing clients and help define new targets in the Asia Pacific region; Develop and launch new solutions for the largest and most complex global Freight Forwarding clients; Accelerate growth of all services across the Flexport Portfolio including Air, Ocean, Trade Advisory, Customs, PO Management; Partner with the destination team in the US and Europe to identify expansion opportunities with existing accounts; Work cross-functionally to develop and execute client strategies that maximize outcomes; Create alignment of executive level customer contacts and maintain relationships with critical stakeholders at some of the world's largest brands; Stay up-to-date on industry and supply chain developments to proactively educate and support clients through change

Requirements

An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results; Experience working with complicated global team matrices and driving desirable solutions and results; Experience building client relationships globally and leveraging those relationships to grow the business partnership; Passionate about achieving team success; able to inspire and motivate the team; Can-do, roll-up-the-sleeves, results-oriented approach; accessible and approachable; Strategic thinker and disciplined planner; able to operationalize strategic plans; well organized; Excellent presenter and communicator on all channels (written, verbal, phone, media); Exceptional negotiation and problem-solving skills; Cognizant of business cultural differences and norms across the globe; able to adapt style and approach to local business cultures; Highly collaborative; track record of building strong internal and external relationships; High integrity and ethics; style and behavior align with Flexport's values; A "compliance first" attitude to keep regulators happy and enthusiastic about Flexport since the company operates in a heavily regulated industry