Senior Business Analyst, Technology | Commercial Lending

As part of our Raymond James Bank Technology Team, the Senior IT Business Analyst will act as a partner with the Bank Commercial Lending business group and IT Partners to facilitate and implement technology solutions. This position is to document all the requirements and support all business initiative Commercial Loan Origination system. This individual will be responsible for writing business process and system requirements that will ensure the technology solution will meet the needs of the business. Requires a high-level understanding of systems, industry and end-user requirements. This is a primary role that helps to collaborate between business and application developers on a complex system, handle data research and analysis requests from business on issues and work with IT Partners to help drive and get them to successful conclusions. Requires very good understanding of systems and their interactions, financial services industry and end-user requirements.

Responsibilities

Creates detailed business requirements for functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities; Validates test cases to ensure that scripts will evaluate the business function being performed; Gathers and interprets information from multiple sources (including databases, interviews, etc.) and makes recommendations; Supports the business by handling configuration and workflow management for financial and document management systems; Provides support for application development teams, including documenting business processes; Translate technical concepts to business audience and business information to a technical audience; Participates in developing estimates and implementation plans for technical solutions; Partners with team members to develop project schedules, reports and documentation; May be required to act as project lead on small to medium projects and/or provide direction to others on the team; Collaborate with the vendor handing over business use cases, designing technical solutions and assessing implementation options; Works with User Experience / Design resources to help visualize requirements into prototype; Understands and applies principles in risk management, issue tracking and change management; Performs other duties and responsibilities as assigned

Requirements

Experience with gathering business requirements from ground up; Experience working with various stakeholders of IT and Business Operations at senior level; Knowledge of Loan Origination or Loan Underwriting; Ability to assume ownership and responsibility, act as a key liaison between application development and business operations; High-level understanding of systems, industry and end-user requirements; Very good understanding of systems and their interactions, financial services industry and end-user requirements; Ability to understand in-depth details of business process rules, document and communicate them effectively to various technical and non-technical partners; Ability to clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message; Ability to demonstrate strong knowledge in position-related areas and remain current with developments and trends; Ability to work in a team environment or project room to facilitate collaboration; Ability to provide system support including after-hour incident handling when necessary (rotation within support team); Advanced knowledge of issue tracking, change management and requirements gathering; Solid understanding of SDLC and working through various phases with Peers and IT Partners; Knowledge of Waterfall, Agile and Hybrid software development methodologies; Bachelor’s in Business Administration; Bachelor’s in Computer and Information Science; High School (HS) (Required)

Nice to have

More than five (5) years of experience as a Technical Business Analyst; Three (3) to five (5) years of commercial lending or commercial loan origination or mortgage underwriting experience; Financial Services experience; Experience with supporting enterprise level, complex applications; Experience with vendor-based application software implementation and support; Knowledge of commercial lending domain and origination/servicing of syndicated and bilateral deals; Ability to query a database using SQL

Benefits

Medical, dental, and vision insurance; Life insurance; Critical illness insurance and accident insurance; Disability benefits; Retirement savings; Paid time off (including vacation, holidays, and sick leave); Parental leave; Additional compensation (cash or equity); Discretionary bonuses; Commissions