Senior Business Consultant

Bloomreach is looking for a Senior Business Consultant! If you want to help top ecommerce businesses boost their performance, serve clients and get experience globally and have immediate, tangible results, join our Professional Services team as a Senior Business Consultant.

Responsibilities

Become an SME on our marketing solution, powered by Loomi AI; Provide leadership and guidance to the business consultancy practice in the US; Support clients in bringing continuous improvement to their sites, shops or apps (audit web pages and online shops, design, manage and evaluate A/B tests, propose changes to enhance customer experience and raise conversion rates); Communicate with clients, teach them how to use the CDP platform, suggest improvements to their products, prepare reports for their business decisions and project evaluation; Oversee implementation of a client’s applications, websites or online shops; Communicate regularly with clients through online channels and on-site visits

Requirements

4-6 years in B2B and/or B2C SaaS OR in-house eCommerce experience; Strong consulting skills, including clear communication, presentation abilities, confidence in engaging stakeholders, exceptional organizational and problem-solving skills, and the ability to handle challenging situations professionally; Keeping expertise up to date by deepening knowledge of Bloomreach's marketing solution through continuous learning and self-study is expected; Independence, self-organization, ability to navigate ambiguous situations; Understanding of technology around marketing cloud solutions

Nice to have

Working knowledge of Bloomreach's marketing solution features is preferred; Experience in online analytics, performance marketing, marketing automation, data science, A/B testing, personalization, campaign optimization, customer lifetime value, email automation, reactivation, attribution modeling, prediction, product recommendations, and e-commerce is beneficial; Familiarity with templating languages such as Jinja or Liquid is a plus, but not required

Benefits

Health care including medical, dental, and vision insurance; 401k plan with employer contribution; Flexible working hours; Virtual-first work with Bloomreach Hubs; Company events; 5 paid days off to volunteer; People Development Program; Leader Development Program; $1,500 professional education budget annually; Employee Assistance Program; Calm subscription; DisConnect days with one additional day off each quarter; Sports, yoga, and meditation opportunities; Extended parental leave up to 26 calendar weeks for Primary Caregivers; Restricted Stock Units or Stock Options; Company performance bonus; Employee referral bonus up to $3,000; Work anniversary celebrations