Senior Carrier Account Representative

Location
Chicago, IL

Senior Carrier Account Representative Responsibilities
- Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.

- Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers.

- Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs

- Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery.

- Maintain outstanding service performance.

- Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status.

- Seek opportunities for new and existing customers to utilize committed capacity.

- Build strong internal relationships with the Business Development team.

- Utilize industry knowledge to resolve issues efficiently and independently.

Qualifications
- 2+ years in a Carrier Sales or Brokering role is required

- We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive.

- Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented.

- A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match.

- Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships.

- Our work culture is high energy! We need highly motivated individuals to help us reach our goals.

- You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!

The Perks of Working With Us
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.

- Invest in your future with our matching 401(k) program.

- Build relationships and take part in learning opportunities through our Employee Resource Groups.

- Enjoy office wide engagement activities, team events, happy hours and more!

- Leave the suit and tie at home; our dress code is casual.

- Work in the heart of downtown Chicago, IL!

- Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.

- Maximize your wellness with free counseling sessions through our Employee Assistance Program

- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.

- Receive 100% paid parental leave when you become a new parent.

- Get paid to work with your friends through our Referral Program!

- Get relocation assistance! If you are not local to the area, we offer relocation packages.

Responsibilities

Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.; Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers.; Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs; Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery.; Maintain outstanding service performance.; Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status.; Seek opportunities for new and existing customers to utilize committed capacity.; Build strong internal relationships with the Business Development team.; Utilize industry knowledge to resolve issues efficiently and independently.

Requirements

2+ years in a Carrier Sales or Brokering role is required; We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive.; Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented.; A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match.; Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships.; Our work culture is high energy! We need highly motivated individuals to help us reach our goals.; You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!

Benefits

Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.; Invest in your future with our matching 401(k) program.; Build relationships and take part in learning opportunities through our Employee Resource Groups.; Enjoy office wide engagement activities, team events, happy hours and more!; Leave the suit and tie at home, our dress code is casual.; Work in the heart of downtown Chicago, IL!; Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.; Maximize your wellness with free counseling sessions through our Employee Assistance Program; Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.; Receive 100% paid parental leave when you become a new parent.; Get paid to work with your friends through our Referral Program!; Get relocation assistance! If you are not local to the area, we offer relocation packages.