Senior CDD Risk Analyst

Our Customer Risk Review team is seeking an experienced Senior CDD Risk Analyst with a strong compliance and regulatory background and deep CDD knowledge. In this role, you will drive high-complexity risk reviews, lead direct customer engagements, and work cross-functionally with Quality Assurance, Compliance and Commercial teams to help scale the process while balancing risk mitigation with strategic business growth. This role is based out of the Singapore office. Adyen is an office-first company and does not offer remote-only roles.

Responsibilities

End-to-End Case Management: manage periodic reviews for high-risk enterprise customers, from initial assessment through final remediation, including in-depth due diligence and analysis of complex ownership structures; Uphold Quality & Consistency: maintain First-Time-Right accuracy, perform regular quality control checks, upskill team members on quality standards, and follow SOPs strictly; Peer Mentorship: coach peers, guide the team through complex cases, and foster a culture of proactive risk management; Policy Alignment & Operational Excellence: lead calibration sessions to translate Second Line compliance requirements into daily workflows and refine SOPs; Cross-Functional & Customer Collaboration: act as primary liaison between Commercial teams and external customers; Volume & SLA Management: navigate high operational volumes and strict regulatory deadlines; Perpetual KYC & Product Partnership: partner with team leads and product teams to ensure correct execution of perpetual KYC and AMLR regulations

Requirements

6+ years experience in CDD, KYC, or EDD operations or equivalent Second Line Risk or Compliance role within a FinTech, Payment Service provider, or Financial Institution; Proven mastery in evaluating complex risk scenarios beyond standard checklists; Deep experience navigating layered corporate structures, offshore/nominee entities, UBO transparency, high-risk business models, scheme rules, and multi-jurisdictional AML/CFT standards (e.g. DNB, FCA, FinCEN); Up-to-date knowledge of upcoming EU Anti-Money Laundering Regulation (AMLR) changes and perpetual KYC implementation; Deep understanding of commercial pressures and customer needs; Analytical mindset proficient in leveraging data and analytics to identify trends and conduct root-cause analysis; High autonomy, resilience, and clear written and verbal communication skills

Nice to have

Prior experience leading a team; Prior experience as a Quality Checker or QA auditor in 1st/2nd Line functions