Senior Cloud Ops Engineer

We are hiring a Senior Cloud Operations Engineer to join the global Cloud Operations team. You will support production customers by monitoring and maintaining a highly distributed, scalable and resilient global cloud infrastructure. Your mission is to work with distributed teams in order to provide support to customers through automation, deployment, incident response related tasks.

Responsibilities

Support production customers by monitoring and maintaining a highly distributed, scalable and resilient global cloud infrastructure; Work with distributed teams in order to provide support to customers through automation, deployment, incident response related tasks; Work with the monitoring, tuning, maintenance, and support of Linux, Azure SQL, Kubernetes, Kafka, MongoDB, cloud infrastructure/services; Define, measure, and meet key operational metrics including performance, incidents, capacity, and availability; Run incident resolution within the environment, facilitating teamwork with other departments as required; Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies; Automate the deployment of new software to cloud environment in coordination with DevOps engineers

Requirements

Bachelor’s Degree or Master’s Degree in Computer Science, Engineering or related field; 5-7 years of professional experience; 2 or more years working with the Microsoft Azure platform (preferred) or another public cloud platform; 1 or more years of experience in automation tools like Terraform, Linux scripting, Cloud Orchestration tools like Ansible or Chef, etc.; Ability to write scripts in one major scripting language such as Bash, PowerShell &/or Python; Ability to plan, schedule and monitor work activities in order to meet time and quality targets; Understanding of Container and DevOps technologies; Highly organized and meticulous with excellent process management skills; Capable of leading multiple tasks with shifting priorities while functioning in a rapidly changing environment

Nice to have

Microsoft Azure platform (preferred)

Benefits

Comprehensive healthcare coverage; Flexible PTO; Equity RSUs; Annual performance bonus opportunities; Retirement account support; 14+ weeks of paid parental leave; Career development opportunities; Company-paid privacy certification exam fees