Senior Community Patrol Officer

At the City of Stirling, we’re proud to be WA’s largest local government, serving over 243,000 residents with more than 200 community-focused services. With a workforce of 1,500, we’re committed to building an inclusive, capable and future-ready organisation. We invest in our people, embrace innovation, and offer a workplace where flexibility, wellbeing and growth are more than just words - they’re how we work.

7 Days On / 7 Days Off Roster

Lead a Team. Protect the Community. Enjoy a 7 Days On, 7 Days Off Lifestyle.

At the City of Stirling, Community Patrol Officers are much more than security personnel. They are the visible face of community safety, trusted representatives who help keep our neighbourhoods safe, support residents, respond to incidents, and provide reassurance to the community every day.

We are looking for an experienced and motivated Senior Community Patrol Officer to provide frontline leadership to our Community Patrol team and help deliver a responsive, professional and intelligence-led community safety service.

This is a unique opportunity to combine operational leadership, community engagement and problem-solving in a role that directly contributes to safer neighbourhoods and stronger communities.

[Position D...r 20251119 | PDF]

Why You’ll Love This Role

This is more than a patrol position.

As a Senior Community Patrol Officer, you'll lead from the front, supporting a team that delivers an essential after-hours service across one of Australia's largest metropolitan local governments.

You'll enjoy a roster designed to support genuine work-life balance while leading a professional team dedicated to community safety.

Working a 7 days on, 7 days off roster , you'll benefit from extended periods away from work while remaining engaged in a rewarding leadership role that makes a real difference in the community.

What You'll Be Doing

Every shift presents new challenges and opportunities.

You may be coordinating patrol resources, assisting your team to manage incidents, responding to emergency situations, liaising with stakeholders or supporting operational decision-making.

About You

We're less interested in where you've worked and more interested in how you lead.

You may come from community patrol, security operations, law enforcement, emergency services, defence, local government or another operational leadership environment.

What matters most is your ability to lead people, make sound decisions and deliver professional community-focused outcomes.

Responsibilities

Providing day-to-day leadership, supervision and support to Community Patrol Officers; Coordinating patrol activities and operational resources across the City; Leading by example and maintaining high standards of professionalism and customer service; Coaching, mentoring and developing team members; Responding to incidents, complaints and service requests; Monitoring CCTV systems and coordinating patrol responses; Supporting emergency management and after-hours response activities; Liaising with WA Police, DFES and other key stakeholders; Investigating and reporting on community safety concerns; Managing rosters and assisting with workforce planning; Maintaining accurate incident reports, patrol logs and operational records; Promoting workplace safety and continuous improvement initiatives

Requirements

Experience leading or supervising operational teams; Strong leadership, coaching and mentoring skills; Excellent communication and interpersonal skills; Sound judgement and decision-making ability; Experience managing complex or sensitive situations; Strong conflict resolution and de-escalation skills; Proven problem-solving capability; A commitment to customer service and community outcomes; Experience preparing reports and maintaining operational records; Intermediate Microsoft Office skills; The ability to work effectively in a fast-paced operational environment; Certificate II in Security Operations.; Security Officer's Licence issued under the Security and Related Activities (Control) Act 1996.; Current Western Australian Driver's Licence.; National Police Clearance (less than three months old).; Availability to work a roster that supports an after-hours community patrol service.

Benefits

Up to 5 weeks annual leave; Ability to purchase additional annual leave; Festive shutdown leave over the Christmas/New Year period; Wellness Day entitlement; 20% shift loading; Superannuation matching contributions; Free membership to City of Stirling recreation centres; Employee Assistance Program; Ongoing leadership development opportunities