Senior Director, Culture, Ethics and Compliance

This role is responsible for providing strategic as well as hands-on support to the business and the HR team in the areas of Employee Relations (ER), policy creation and training, ADA and overall HR compliance. This role will partner with Corporate Legal, HR leaders and their teams in ER investigations and Compliance. The role will also work closely with cross functional stakeholders including GPC Compliance/HR Team, USAG HR Business Partners, Training and Development to continue to build upon our compliance and ethics commitments and implement scalable solutions that support our diverse workforce. The role will be the advocate for a positive employee experience and culture by building and implementing policies that are fair and consistent, coaching to address root cause issues, and proactively seeking out employee relations and compliance-related issues through collaboration and partnership with HR leaders and teammates.

Responsibilities

Serves as the ER Compliance subject matter expert across USAG; Counsels employees on concerns related to applicable Equal Employment Opportunity laws including Title VII, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and other similar federal and state laws; Leads and facilitates the employee relations program and related functions; Leads the management, communication and updates to HR policies and procedures; Acts as an expert advisor to HR team colleagues and point of escalation on compliance concerns, process gaps and actions from HRBPs; Ensures compliance with human resource policies and procedures including code of conduct and policy rollout; Maintains, develops, recommends, and implements program objectives, policies, and procedures; Communicates with employees regarding employee relations concerns and provides guidance and recommendations for resolution of issues; Develops and delivers effective ER, Compliance presentations, and training materials; Ensures investigations are handled fairly and consistently in a timely fashion, and in line with company values and applicable laws; Ensures Ethics line complaints are well documented and addressed quickly; Assists managers and supervisors in understanding and implementing company policies related to performance, discipline, and related topics; Partners with legal counsel on mediation, lawsuits and regulatory requirements; Reviews ER-related and compliance insights and themes and provides solutions to address root cause issues; Uses data to track, identify, and assess emerging people trends; Produces ER dashboard and analytics to show progress and trends; Develops and implements audit process to ensure adherence to compliance standards; Performs other related duties as assigned

Requirements

Bachelor’s degree in Human Resources, Business, Public Administration, or related field required; At least 10 years of related experience required, including three years of management experience; Knowledge and deep understanding of laws, regulations, and statutes related to employment and HR compliance nationally; Experience designing, creating, implementing, and managing employee relations process and programs; Experience designing/implementing HR compliance and employee relations processes and systems that work at scale; Effective written and verbal communications skills in a fast-moving environment; Demonstrated sound judgment when working through complex, confidential issues; Ability to develop and maintain positive relationships with employees, officials, directors, and other stakeholders; Ability to influence at all levels of the organization; Excellent management skills; Must have discretion due to the sensitive nature of activities and must maintain the highest level of personal integrity and confidentiality; Comfortable working in ambiguous business situations; Excellent follow-through skills and the ability to anticipate and address business needs proactively; Working understanding of statistical concepts and methods of data collection; Ability to compile, research, and analyze information; Ability to compose and present comprehensive reports; Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors; Proficient in Microsoft Office Suite or related software; Ability to travel as required

Nice to have

Master’s degree preferred; SHRM-SCP preferred