Senior Director, People Operations & Total Rewards

Mapbox is looking for a Senior Director of HR Operations and Total Rewards to scale and strengthen the systems that support our global team. In this role you will lead our global HR Operations, Total Rewards (Compensation & Benefits), and People Analytics, ensuring our systems and processes are thoughtful, scalable, and aligned to how we build our teams and products.

Responsibilities

Lead global HR Operations, Total Rewards (Compensation & Benefits), and People Analytics, ensuring our systems and processes are thoughtful, scalable, and aligned to how we build our teams and products; Manage a team including a Benefits lead, a Compensation individual contributor, and an Operations manager; Own the People technology roadmap and lead the charge in finding practical ways to integrate AI into our workflows; Provide guidance and oversight of global benefits programs and hands-on support for compensation strategy and execution of pay programs; Lead and develop a high-impact team by setting clear strategic direction, removing blockers, and elevating their impact; Lead the evolution of our operating model by identifying and integrating AI solutions; Own the operational and compliance health of our international footprint, including key hubs in Helsinki, Belarus and Japan; Act as the functional architect for People Technology, ensuring the HRIS platform is fully leveraged, integrated, and secure; Move from descriptive reporting to advanced, predictive analytics to understand global headcount trends, pay equity, and organizational health.

Requirements

12+ years of experience in People Ops and Total Rewards, meaningful time spent in high-growth, remote-friendly tech environments; Comfortable leading and doing: You can model a complex equity refresh in Excel, as well as coach a leader through a global compliance hurdle; Systems Expertise: Direct experience with Rippling (or similar modern HRIS) and a desire to stay hands-on with system administration and data architecture; AI/Automation Approach: You have implemented AI or automation tools that have improved team productivity and the employee experience; Global Fluency: You’ve worked with international teams—especially in Europe—and understand how to balance company-wide approaches with local regulations; Data Sophistication: You don't just consume reports; you build the logic and automation that generates them.

Benefits

Supportive health care; Parental leave; Flexibility for things that come up in life